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In 16 years experience with a virtual assistant staff, I've proven how crucial it is in growing my business.

I think you heard enough from the video, Yes, I run an outsourcing company here in the Philippines and I have learned lots of lessons and experiences I can share with you.

I've found the perfect offshore location which not only has a word-class talent pool but also the infrastructure, amenities, plus unbelievable tourist destinations to go with these.

About the Founder

Nathan Miller

Managing Director of Smart Online Staff

It is a prevailing sign of the times that people flock online to find what they want. It’s no wonder that Smart Online founder Nathan Miller, with sixteen years of experience managing virtual staff in the Philippines, saw how this work system could really take off in Australia. His online experience also includes the creation and running of a successful business website for on hold messaging, plus he has a deep and abiding interest in all things related to phone systems and the Internet. His operating philosophy for Smart Online was easy for him to outline. It runs this way: to be an affordable, no-nonsense managed virtual services firm helping all kinds of small Australian businesses make quick and lasting progress.

3 Important Things You Should Consider When Looking to Hire VAs

Skills

Know which skills you need help with from VAs. These may be in digital marketing, research, web management, or customer service. Skills which do not need your employees to be in a physical office you manage. These are all doable online, with computers and apps.

Time

When looking at hiring a VA, it is best to work with them during AU work hours. VAs that are able to work on your time 8 hours a day. We see productive hours when we are able to work simultaneously with them.

Communication

Your VAs should be effective native English speakers. This also means they are culturally aware as well, plus they should know all the standard apps necessary for doing remote tasks, giving you reliable input like regular reports.

Latest Virtual Assistants / Remote Staff I've Hired

Victor Padilla

SMM / SEO Content Specialist

customer service specialist at smart online staff

Gintoned Lasola

Virtual Assistant / Customer Service

production manager at smart online staff

June Siacor

Production Manager / Customer Care

Missy Ortizano

Accounts Admin / Ops Manager

The top end staffers featured have been joined by more virtual staff members. The team can multi-task and do all-around work with various online and technical skills. They can work singly on his or her particular field or specialty and group together to complete a project within schedule.

What We Do

For the last 16 years of successfully managing my business and my VAs, I just realized that it’s high time to help small business owners in their outsourcing needs and at the same time help VAs get well paying jobs.

I have an office that suits your budget for an online staff. Located in the south of the Philippines, on an island which has plenty of people with talented skills. Believe me this is a real gem I’ve found as a business owner, and I want to share it with you.

We are located in Avenir Tower, located in the heart of Cebu’s BPO industry. What we actually do is to help you manage your VAs, let us take care of managing your virtual staff so you can focus on growing your business.

Book in a one on one call to get you started with information on how to hire online staff. This is totally free, so fill up the form above or learn more below.

Why Choose Us

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