Get your time back.
Without the overheads.
From keeping your finances tidy, through to sales, your employee takes care of your large and small business tasks – without the stress of traditional hiring.
No obligation. Three-minute conversation.
Too much admin.
Not enough time?
If admin takes you away from the work that matters to your growth or bottom line, our team members are here to help. With one quick call, we can match you to the perfect team member who is highly skilled in the areas your business needs them to be. They become a part of your business and get to know your needs.
How our team works for you
Efficient. Effective. Dependable.
Focus on what you do best
Delegate admin, quoting, invoicing, emails, and more—so you can get back to growing your business, serving clients, or spending time where it matters most.
A team member you can rely on
Our Philippines-based team members work from a professional office with dual internet, power backup, and full-time IT support. There are zero no-shows, no ghosting—just reliable, consistent help.
No long term-contracts
We don’t lock you into long-term contracts with hidden costs. It’s just $300 to get started and we offer flat monthly pricing billed in AUD.
We take good care of our people
We treat our team like family. They enjoy medical benefits, bonuses, paid leave, and growth pathways. All in accordance to Philippines law. It’s no wonder they’re so loyal, motivated, and perform at their best.
There when you need us
Our operating hours in the Philippines are synced to Australian business hours. We’re always here to help when you need us.
Tailored for the way you work
Built for Aussie business
Our team members integrate seamlessly into how you work.
Builders & Trades
When you’re on the tools, or on site, we’re here to help with quoting, invoicing, scheduling and supplier follow-ups.
When you’re on the tools, or on site, we’re here to help with quoting, invoicing, scheduling and supplier follow-ups.
Call Handling & Calendar Management
We take care of your calls, cold outreach, appointment bookings, and calendar management.
We take care of your calls, cold outreach, appointment bookings, and calendar management.
Sole Traders
When you’ve got no-one else, we’re here to handle the tasks that take you away from what you do best.
When you’ve got no-one else, we’re here to handle the tasks that take you away from what you do best.
Family-Run Businesses
Our team helps spread the workload, taking pressure off partners or in-house admin personnel.
Our team helps spread the workload, taking pressure off partners or in-house admin personnel.
Logistics
We keep the moving parts moving with call handling, calendar coordination and dispatch assistance.
We keep the moving parts moving with call handling, calendar coordination and dispatch assistance.
Professional Services
We help bookkeepers, brokers and consultants stay on top of their paperwork.
We help bookkeepers, brokers and consultants stay on top of their paperwork.
As a highly experienced Conveyor Technician, I needed support with admin, payroll, invoicing, and bookkeeping so I could focus on my work. SOHO’s Smart Online Staff provided exactly that. My VA, Cristine, handles my day-to-day operations efficiently, saving me time and money. Since starting with SOHO, I’ve grown from a one-man operation to a team of three with a solid client base. If you need reliable, professional support, I highly recommend SOHO’s Smart Online Staff services!
Manager - One-Step Splicing
Everyday admin, sorted
How we can save you time
Your dedicated Smart Online Staffing team member will take care of the admin tasks that slow you down. This lets you spend time on the jobs that move your business forward.
Invoicing
Send invoices on time, every time — no more late payments or forgotten jobs.
Xero Reconciliation
Keep your books tidy with daily reconciliation and transaction management.
Scheduling
Manage calendars, appointments, site visits and staff rosters with ease.
Customer Service
Answer calls, emails or live chats — professionally and consistently.
Data Entry
Enter job details, receipts, forms or client records accurately and quickly.
Tender Documentation
Prepare and polish tender responses, scope documents, and compliance packs.
Social Media
Schedule posts, respond to messages, and keep your presence active (without it falling to the bottom of your to-do list).
Let’s talk
Getting started is quick and easy
Tell us what you need
Got a mountain of admin? Let us know what tasks drain your time and we’ll help you shape the perfect support role.
Got a mountain of admin? Let us know what tasks drain your time and we’ll help you shape the perfect support role.
We find the right person
You don’t need to lift a finger. We handle the hiring, vetting, and shortlisting — then introduce you to the best match.
You don’t need to lift a finger. We handle the hiring, vetting, and shortlisting — then introduce you to the best match.
We manage the rest
From payroll and tech setup to HR and ongoing support — we’ve got you covered. You get the help, not the hassle.
From payroll and tech setup to HR and ongoing support — we’ve got you covered. You get the help, not the hassle.
I’ve worked with Nathan and the Smart Online Staff team for several years now, and I couldn’t be happier with their service and support. I'm not particularly tech-savvy, but everything is straightforward and stress-free with Smart Online Staff.
One of my best decisions was hiring Jade as a virtual assistant through Nathan’s team. She’s been with me for a number of years now and has become an integral part of my business. Her professionalism, reliability, and dedication are a testament to the quality of staff Smart Online Staff delivers. I have complete confidence in Nathan and his team's ability to match the right person with the right business. I highly recommend their VA services.
Statewide Trade
You drive your business.
We’ll back you up.
A dedicated, full-time team member who just gets it done — no payroll, no paperwork, no drama.
Fair pricing. No lock-ins. No worries.
$300 Setup
30-day rolling contract
No long-term commitment
AUD invoicing