Smart, Reliable Team Members.
Gain a trusted team member who works your way — giving you back time, headspace, and the freedom to grow your business with purpose.
Ready to Work
for You.
We provide dedicated team members who integrate seamlessly into your business. Whether you need full-time, part-time, or project-based support, our professionals are here to help you streamline operations and focus on growth.
Tailored for the way you work
Built for Aussie business
Our team members integrate seamlessly into how you work.
Builders & Trades
When you’re on the tools, or on site, we’re here to help with quoting, invoicing, scheduling and supplier follow-ups.
When you’re on the tools, or on site, we’re here to help with quoting, invoicing, scheduling and supplier follow-ups.
Call Handling & Calendar Management
We take care of your calls, cold outreach, appointment bookings, and calendar management.
We take care of your calls, cold outreach, appointment bookings, and calendar management.
Sole Traders
When you’ve got no-one else, we’re here to handle the tasks that take you away from what you do best.
When you’ve got no-one else, we’re here to handle the tasks that take you away from what you do best.
Family-Run Businesses
Our team helps spread the workload, taking pressure off partners or in-house admin personnel.
Our team helps spread the workload, taking pressure off partners or in-house admin personnel.
Logistics
We keep the moving parts moving with call handling, calendar coordination and dispatch assistance.
We keep the moving parts moving with call handling, calendar coordination and dispatch assistance.
Professional Services
We help bookkeepers, brokers and consultants stay on top of their paperwork.
We help bookkeepers, brokers and consultants stay on top of their paperwork.
I’ve worked with Nathan and the Smart Online Staff team for several years now, and I couldn’t be happier with their service and support. I'm not particularly tech-savvy, but everything is straightforward and stress-free with Smart Online Staff.
One of my best decisions was hiring Jade as a virtual assistant through Nathan’s team. She’s been with me for a number of years now and has become an integral part of my business. Her professionalism, reliability, and dedication are a testament to the quality of staff Smart Online Staff delivers. I have complete confidence in Nathan and his team's ability to match the right person with the right business. I highly recommend their VA services.
Statewide Trade
Everyday admin, sorted
How we can save you time
Your dedicated Smart Online Staffing team member will take care of the admin tasks that slow you down. This lets you spend time on the jobs that move your business forward.
Invoicing
Send invoices on time, every time — no more late payments or forgotten jobs.
Xero Reconciliation
Keep your books tidy with daily reconciliation and transaction management.
Scheduling
Manage calendars, appointments, site visits and staff rosters with ease.
Customer Service
Answer calls, emails or live chats — professionally and consistently.
Data Entry
Enter job details, receipts, forms or client records accurately and quickly.
Tender Documentation
Prepare and polish tender responses, scope documents, and compliance packs.
Social Media
Schedule posts, respond to messages, and keep your presence active (without it falling to the bottom of your to-do list).